Questions? We have answers.

About My Application

I received notice that I was not selected for the job. Why was I declined?

There are many factors that determine why you were not selected for the position you applied for.

These can include:

  • No relevant industry experience
  • You do not have enough overall experience for the specific position. Some clients may require 5, 10, 15, or more years of experience, depending on the role
  • The driving distance required is not within a reasonable daily commute
  • You do not meet one or more of the basic requirements (for example, not owning a reliable vehicle when required, not having a valid driver’s license, or not having a valid passport)
  • You do not have a particular skill set requested by the client (such as being bilingual)
  • Your salary expectations do not align with the client’s budget
  • You lack longevity in previous roles (some clients require candidates to have remained in previous positions for at least 2–3 years)
  • You’re missing specific certifications or licenses required or preferred for the position
  • You do not have experience working with the specific age group of the child or children in the position
  • You do not have experience caring for the number of children required for the position
  • You do not have experience working in a home of a similar size or scope, when this experience is important to the client
  • You do not have experience working as part of a fully staffed or team-based household, when required for the position
  • You do not have experience with the specific duties or level of responsibility required for the role

The recruiter assigned to each position is listed on the job posting. You can find their name and email address on the left-hand side of the job page. Please contact the assigned recruiter directly with any questions regarding your application.

We receive a high volume of applications and are unable to provide additional job details prior to the interview stage. Please review the full job description and apply if you believe your experience aligns with the position. Candidates selected for an interview will receive additional information and have the opportunity to ask questions about the role and family.

A current, professional resume is required. Letters of recommendation are strongly preferred and may help strengthen your application. Please make sure your resume clearly outlines your relevant experience, dates of employment, and responsibilities.

You are welcome to apply; however, please carefully review the requirements listed in the job posting. Many of our clients have very specific experience requirements, and recruiters may only be able to consider candidates who meet those qualifications.

Our recruiters review applications as quickly as possible. If your background appears to be a strong match for the position, the recruiter will contact you regarding next steps. Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.

Yes! You are welcome to call our office to check on your application. Please keep in mind that our office team may not have specific information or updates regarding your application, as each position is handled directly by the assigned recruiter. If we do not have the information you are looking for, we can ask the recruiter to contact you directly with an update. You can also email Jobs@householdstaffing.com to check on the status of your application.

Your recruiter will contact you to schedule an interview and discuss your experience, the position, and additional details about the family. Depending on the role, additional steps may include reference checks, candidate documents, interviews with the client, a trial, and/or a background check.

Yes. Professional references are an important part of our vetting process. We recommend having current contact information available for previous employers who can speak directly about your experience and performance.

Yes! You are welcome to apply for any positions that match your experience, qualifications, location, schedule, and compensation requirements.

Yes. Please apply directly to each position you are interested in so the recruiter assigned to that job can review your application for that specific opportunity.

Yes. Once you are in our candidate database, our recruiting team may contact you about other opportunities that appear to match your experience and preferences. However, we still recommend applying directly to any position that interests you.

No. Candidates are never charged a fee to apply for or be placed in a position through Household Staffing.

Our clients often have very specific requirements regarding professional experience, schedule, location, travel, age-group experience, education, or other qualifications. Because we receive a high volume of applications, we are unable to provide individualized feedback to every applicant.

To protect our clients’ privacy and confidentiality, identifying information about the family is not provided during the initial application process. Candidates who move forward will receive appropriate additional information as they progress through the interview process.

 Please only apply if you are comfortable with the general schedule, location, compensation range, and requirements listed in the job posting. While some details may be discussed during the interview process, candidates should not apply with the expectation that major components of the position will change.

Don’t see an answer to your question above? Please create a new Contact Request.

About My Account

If you continue to experience issues after reading commons solutions below, please create a new Contact Request.

There are many instances when you have been added to our internal candidate database but have not been registered with our jobs website. This means you do not actually have a jobs.householdstaffing.com dashboard account with us. 

To fix:

Please visit our registration page here and begin the registration process with your current email address. If the process continues without error, you will receive an email confirmation and can continue setting up your dashboard account.

Email at times can certainly be fussy. 

To fix:

If you have confirmed that our confirmation email has not gone into your spam or trash folders, please submit a Contact Request and we will activate your account.

To fix:

If you have confirmed that our reset email has not gone into your spam or trash folders, please submit a Contact Request to have your dashboard password manually updated.

To fix:

Please ensure that your resume is of a file format allowed for upload to our database. These formats include:

  • Microsoft Word
  • .txt Format File
  • PDF File
  • File size no larger than 2mb

To fix:

Please ensure that your personal photo is of a file format allowed for upload to our database. These formats include:

  1. JPG, PNG
  2. File size no larger than 2mb
  3. (Optional but preferred) 1:1 ratio at a minimum of 255px w/h

We’re sorry to see you go! Hopefully this is a sweet parting because we have placed you with your dream position!

To fix:

Please submit a Contact Request to alert us that you would like your account closed. 

We’re happy to help! Please submit a Contact Request describing the issue you are encountering in detail and we will work to resolve it asap.

Contact Request Form

Service Request Form