Private Hospitality Professional / Butler
Location: New York City & Hamptons, NY
Residence Type: Semiformal Private Residence
Position Type: Full-Time Position
Compensation:
$120K–$150K…Depending on experience. Health and dental benefits and 401K provided.
The Private Hospitality Professional is responsible for day-to-day hospitality operations and guest services across multiple private residences. The role provides personalized, discreet, and hands-on support to the family, their guests, and their respective teams, ensuring residences, dining, events, and travel operate smoothly and to the highest standards. The role requires flexibility, discretion, strong attention to detail, and excellent interpersonal skills, with the ability to adapt seamlessly across private residences, guest service, dining and events, family travel, and other hospitality environments. The family spends the Summer in the Hamptons (mid-June – end of August) . Spring and Fall they spend weekends in the Hamptons or Palm Beach.
The ideal candidate will live in the Hamptons, NYC, or the metro area.
Responsibilities
Residence Operations & Guest Services
● Oversee hospitality operations across multiple private residences, maintaining high standards of presentation, cleanliness, organization, and guest readiness.
● Coordinate family and guest arrivals, departures, extended stays, and transitions between residences, including scheduling, accommodations, household requirements, and service needs.
● Coordinates readiness of residences, guest rooms, dining areas, and amenities for family and guest use.
● Serve as a primary point of contact for guests and their personal, family, and professional teams.
● Coordinate transportation, activities, appointments, special requests, and other family and guest requirements.
● Anticipate family and guest needs, providing personalized service while maintaining discretion and strict confidentiality.
● Maintain strong working relationships with family members, guests, assistants, drivers, household staff, vendors, and other representatives.
● Identify and resolve day-to-day service and operational issues promptly and professionally.
● Travel between residences as required, providing consistent hospitality and operational support for the family and guests.
Dining & Events
● Coordinate formal and informal meal service for the family and guests, including timing, presentation, and service requirements.
● Prepare and execute table settings and ensure dining and service areas are properly prepared, maintained, and reset.
● Coordinate with chefs, caterers, household staff, and outside service providers to ensure smooth food and beverage service.
● Support the planning and execution of private dinners, parties, celebrations, and other family or guest events.
Other Duties
Private Aviation & Marine Support
● Provide professional hospitality and food and beverage service aboard the family’s private aircraft and vessels, ensuring cabins and guest areas are properly prepared with catering, beverages, amenities, and supplies.
● Coordinate with pilots, flight departments, captains, crew, caterers, and other service providers as needed. ● Serve as cabin crew aboard the private aircraft and as boat steward/deckhand aboard family vessels when required.
● Assist with vessel operations, including docking, lines, fenders, and anchoring as needed.
● Perform additional duties and special projects based on the needs of the family and residences.
Experience & Qualifications
● Minimum of 5 years of relevant experience in a private household, luxury hotel or resort, yacht, private club, fine dining environment, or comparable high-service setting.
● Previous experience working directly with private families, Principals, and high-profile guests strongly preferred.
● Strong knowledge of formal and informal dining, food and beverage service, table settings, guest service, and entertaining.
● Experience supporting multiple residences or working within a multi-property private household environment preferred.
● Private aviation and/or yachting experience is highly desirable.
● Strong organizational and time-management skills, with the ability to manage multiple priorities and changing schedules.
● Excellent communication and interpersonal skills.
● Ability to work effectively with household staff, assistants, chefs, vendors, security teams, drivers, and outside service providers.
● Valid driver’s license and ability to travel domestically and internationally.
● Verifiable professional references and ability to successfully complete a background check. Personal Characteristics
● Polished, professional, educated, and service-oriented, with a warm and approachable demeanor.
● Patient, even-tempered, and composed under pressure.
● Highly discreet and respectful of privacy and confidentiality.
● Proactive and intuitive, with the ability to anticipate needs without requiring constant direction.
● Calm and organized when schedules, priorities, or plans change.
● Detail-oriented and observant, with consistently high standards of presentation and service.
● Responsive and able to act with an appropriate sense of urgency.
● Collaborative and team-oriented, with a low-ego approach and willingness to assist wherever needed.
● Adaptable and comfortable working across both formal and informal environments.
● Dependable, trustworthy, and able to exercise sound judgment independently.
Travel Requirements
Travel between the family’s residences required. The successful candidate must be comfortable with a flexible schedule and periods of extended or irregular hours based on family needs.